We’re open Monday – Friday, 9:30 a.m. – 5:00p.m. PST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from ShroomsOnline

We charge $25 for xpress shipping unless your order is over $99, then we cover free xpress shipping. We do not offer any regular shipping, all packages are sent via Xpress method.

Which payment methods are accepted?

We accept credit card, Email money transfer and Bitcoin payments. Feel free to contact us if you have any questions on how to make a payment with us.

How long will delivery take?

Xpress packages take on average 1-3 business days

How secure is shopping in the Online Shop? Is my data protected?

Your online shopping data is 100% safe with us as we do not store any browser data from our customers. All payments are secured with SSL layer of payment.

What exactly happens after ordering?

Once the order has been submitted, you’ll receive an email notifying you to either make a payment with the instructions sent or if you already paid via credit card or bitcoin then you’ll receive an email notifying you that your order is in process.

We ship out all orders Mon-Fri before 2pm PST, any orders after 2pm PST on the week day will be shipped out the next day. All weekend orders will be sent out Monday.

Do I receive an invoice for my order?

Yes, you’ll receive an invoice once the order is placed and you’ll receive the tracking ID once the order is shipped.

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